The effectiveness of Australian Disability Employment Services is recognised through a system called the 'Star Ratings'.
6 years ago NOVA was amongst the lower performing providers in Sydney, at least as measured through the Star's,
Regular readers will be aware of my unhappiness with things that I think are important to people with disability - stuff like, wages earned, hours worked etc. - excluded from measurement under the Star Rating system.
I have watched and raged against the effect of the Star Ratings as, at least in my view, excellent programs, highly skilled and dedicated staff, an invaluable depth of experience and, most importantly of all, a philosophical commitment to put people with disability first have been driven out. Worse still has been the unfair smear of 'poor performance'.
Faced with a negative environment service providers were forced into a 'race to the bottom' sacrificing service quality for service survival.
Now there will be folk that disagree and I look forward to seeing the data that proves me wrong - forgive me if I don't hold my breath.
There is a review and discussion paper around what Australian Disability Employment Services should look like after 2018 (end of present contract) and I will be writing in a formal response. Meantime, I am delighted to report that NOVA retains a sound philosophical base while outperforming pretty much all comers.
There is no secret as to why a 'not for profit' with a commitment to get the best for people with disability outperforms a 'for profit' - the answer should be obvious.
Let's hope the review leads to an end to profiting from poverty.
Whoops, almost forgot - all NOVA sites are now either 4 or 5 'Star' and we have additional business in the Southern Ranges
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Best Show on TV Morning All
Sorry you need to cut and paste: http://www.sbs.com.au/ondemand/video/802326595536/focus-on-ability-film-festival-2016
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