In previous posts I have suggested that one way to best the intention of our funding body in the new disability employment service contract (note I am these days assuming the best) is to misuse a providers ability to create 'independent workers' - these are folk who have a disability and that have been in employment for more than 6 months.
How does it work?
I am a new provider - I receive people from departing service that have been in employment for more than 6 months and, if I have no scruples, I immediately exit these individuals as independent workers. By so doing I avoid the risk of supporting them at a time when I am receiving only a modest payment, a payment that may only just cover the cost of decent post placement support and my program does not get any penalty in the 'Star' rating system - little loss and a reduction in downside risk.
Of course that wouldn't happen and yet, surprise! The total number of people in on-going support has decreased by 10% so far this year!.
I am receiving letters every day from former workers, employers and parents of people now unable to get support from a provider, either because theirs has been replaced by a provider unable, unskilled or unwilling to provider post placement support or because they have been exited from the new program in an unseemly rush.
I note also programs still not actually in operation despite their promise to be functional by March 4th.
And finally, why oh why, does Katoomba have 8 (yes, that's eight!) disability employment service providers - this is clearly an example of the much trumpeted 'better' coverage but isn't it a tad overkill? There are only a few hundred employers in the Blue Mountains and yet disability employment service outnumber generalist programs by more than 2:1!! Incidentally ,this town sees the return of a provider that closed 3 years ago when they stated the town didn't have enough business for 2 full time disability services.
At that time we picked up their abandoned clients with a promise (unkept) by the funding body that they would make adjustment in the Star ratings for the heavy burden this placed on NOVA.
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Choice & Control
The NDIS slogans around choice and control demonstrate the importance of consumer involvement in both the choice and control of supports they need.
However, in order to be valuable, choice needs to be informed by accurate data such is this: http://www....
Last week (14-16) it was my privilege to attend the 1st World Supported Employment Conference in Belfast, Northern Ireland.
"Employment for All - A Global Perspective" brought workers from around the globe (primarily Europe) to discuss best practice in supported employment....
Quality and the Stars Quality and the Stars
There have probably been few people more openly critical of the Disability Employment Service (DES) Star Ratings than me.
The Stars, ranging from 1 to 5 are supposed to give some insight into whether a service is a poor or high performing program....
Attended the Disability Employment Australia (DEA) forum in Canberra. THis is a regular get together that offers disability employment services tha chance to be kept up to date from our funding body and also listed to expert speakers on topics associated with the goal of seeing as many people as possible find and keep suitable employment....
NOVAs greatest asset is its staff. I suspect you would struggle to find the CEO of any organisation state their staff are not vital and at the core of business reputation and results....
A corner turned?
We are presently holding events to promote employment for people with disability - nor surprise there, that's our job.
What has been a surprise is the willingness of employers to come along and listen and more importantly, to consider adopting inclusive employment practices across their organisations....
Say No to Quotas!
The pernicious idea that 'quota's' might be the solution for disability employment continue:
Faced with the daunting task of improving the number of employment outcomes with out sacrificing the quality of service delivered to people with disability how have we fared (sort of Year in Review II)?
The number of placements made has seriously improved - up 31% in 2015 and a further 14% in 2016, NOVA operates at at rate of placement better than 150% over 2014!
Whats really exciting is that this has been achieved without compromising on the level of disability that can be supported by NOVA's teams (if anything this has risen)....
Famous last words!
O.K. - sorry that you need to cut and paste: http://www.smh.com.au/business/workplace-relations/100-million-payday-for-1anhour-staff-with-disabilities-20161216-gtcius....
Not sure if this will be my last blog post for 2016 but just in case, a quick look back at 2016:
Best ever year for total number of placements
Best ever year for long term employment outcomes
Best ever year for Apprenticeships and Traineeships
Best ever year for Transition to Work outcomes
Best ever year for media coverage
Best ever year for 'Focusonability'
Best ever year for Transition to Work (TTW)
How about 2017?
Looking good, so stay in touch and have a terrific holiday, be safe and hopefully Santa will bring you all that you wish for....
Choice is only of value when it's informed (written about this here previously)
I have the numbers for disability employment services (DES-ESS) up till 30th June this year and I am delighted to see that NOVA is responsible for almost 25% of all employment lasting 6 months or more (28 providers) and almost as many as next 2 providers combined....
The NDIS held out hope and promise to people with a disability, the opportunity to exercise choice and control and was heralded as the answer to the prayers of our most disadvantaged and vulnerable citizens....
Latest 'Stars' The effectiveness of Australian Disability Employment Services is recognised through a system called the 'Star Ratings'.
6 years ago NOVA was amongst the lower performing providers in Sydney, at least as measured through the Star's,
Regular readers will be aware of my unhappiness with things that I think are important to people with disability - stuff like, wages earned, hours worked etc....
Best Show on TV Morning All
Sorry you need to cut and paste: http://www.sbs.com.au/ondemand/video/802326595536/focus-on-ability-film-festival-2016
Best show on TV - bar none and, if you want to skip my bit I get off at 3:10 and you can get straight to some of the truly terrific films from this year's "Focusonability" short film festival....
Reform There is a review of Disability Employment Services and presently consideration is being given to what might best replace the current program.
NOVA needs you - come and join us
NOVA needs You!!
Wednesday 2nd November
Short notice (so really appreciate sharing) and we are holding an information session for potential new workers in a variety of roles within NOVA....
Yet again! Somewhere there is a definition of lunacy that runs along the lines of 'lunacy is when you do something the same way and expect a different result'
Today some of Australia's disability employment services will learn whether they will be allowed to continue to deliver their programs or whether they are to be replaced....
According to today's radio around 3 million Australians are living in poverty. The majority rely upon Centrelink (Australia's welfare services hub) to provide the majority of their income although many are also in small hour part time work....
Congratulations to my team for their terrific results for September, a month in which the NOVA staff placed more people into open employment - thats a job just like yours and mine - than at any previous period in our 27 year history
What an exciting time to be working in Disability Employment Services!
Demand exceeds supply (we are advertising for job seekers) and more and more smart business owners are seeing the value of people with disability as a routine part of their hiring decisions and processes....