The loss of any staff person is a cause for concern.
Most business owners invest significant resources into the selection, hire, on-boarding and ongoing support of their workers (we spend a fortune!) - that makes every worker valuable since each possesses a unique history and knowledge of the job seekers and employers with whom they have worked. These are often long term relationships and may have existed for decades.
Arbitrarily ended causing damage that no 'transition' process can effectively manage and leaving both workers and job seekers with disability with feelings of let-down and even betrayal.
Even worse, and truthfully beyond contemplation for smart business managers, is the wholesale replacement of staff - only the inexperienced or misguided would see this as a smart business option.
And that said, there is presently underway a process of reallocation of business that is tied to the present employment services contract which means that wholesale removal of entire programs has not only been contemplated but will happen - this obvious mistake is still seen as being in the interests of..... Whom?
Well, the answer certainly isn't in the interests of people with disability - 18 months into the present contract and following just such poor practice overall results were down by 16% (in a better economy!).
This madness is in the process of repetition.
The language used to justify the practice is Orwellian - 'Poor Performing Services' have included some of the longest established and most person centred programs in Australia. 'High Performing Services', include anything but.
We await the decision of our masters on who will stay and who will go and, based on everything that has happened to date, people with disability should be aware that their choices are unlikely to be considered as the rationalisation of disability employment completes its journey to worse than mediocrity.
I welcome comments in dispute but ask, if things are so good, how come we compare so very badly to our own previous results and to the results achieved by pretty much every other developed economy?
Afraid to speak out, in fear of retaliation, silence accompanies the decision making process that would, in the real world, lead to change not in the people contracted to deliver service but rather in those that manage the program. Instead how about we set a meaningful goal like 'maximum participation', reward reduction in benefits, promote full time work and above all else, have faith in the capacity of people with disability to succeed - no need for hand outs, just a hand up.
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Choice & Control
The NDIS slogans around choice and control demonstrate the importance of consumer involvement in both the choice and control of supports they need.
However, in order to be valuable, choice needs to be informed by accurate data such is this: http://www....
Last week (14-16) it was my privilege to attend the 1st World Supported Employment Conference in Belfast, Northern Ireland.
"Employment for All - A Global Perspective" brought workers from around the globe (primarily Europe) to discuss best practice in supported employment....
Quality and the Stars Quality and the Stars
There have probably been few people more openly critical of the Disability Employment Service (DES) Star Ratings than me.
The Stars, ranging from 1 to 5 are supposed to give some insight into whether a service is a poor or high performing program....
Attended the Disability Employment Australia (DEA) forum in Canberra. THis is a regular get together that offers disability employment services tha chance to be kept up to date from our funding body and also listed to expert speakers on topics associated with the goal of seeing as many people as possible find and keep suitable employment....
NOVAs greatest asset is its staff. I suspect you would struggle to find the CEO of any organisation state their staff are not vital and at the core of business reputation and results....
A corner turned?
We are presently holding events to promote employment for people with disability - nor surprise there, that's our job.
What has been a surprise is the willingness of employers to come along and listen and more importantly, to consider adopting inclusive employment practices across their organisations....
Say No to Quotas!
The pernicious idea that 'quota's' might be the solution for disability employment continue:
Faced with the daunting task of improving the number of employment outcomes with out sacrificing the quality of service delivered to people with disability how have we fared (sort of Year in Review II)?
The number of placements made has seriously improved - up 31% in 2015 and a further 14% in 2016, NOVA operates at at rate of placement better than 150% over 2014!
Whats really exciting is that this has been achieved without compromising on the level of disability that can be supported by NOVA's teams (if anything this has risen)....
Famous last words!
O.K. - sorry that you need to cut and paste: http://www.smh.com.au/business/workplace-relations/100-million-payday-for-1anhour-staff-with-disabilities-20161216-gtcius....
Not sure if this will be my last blog post for 2016 but just in case, a quick look back at 2016:
Best ever year for total number of placements
Best ever year for long term employment outcomes
Best ever year for Apprenticeships and Traineeships
Best ever year for Transition to Work outcomes
Best ever year for media coverage
Best ever year for 'Focusonability'
Best ever year for Transition to Work (TTW)
How about 2017?
Looking good, so stay in touch and have a terrific holiday, be safe and hopefully Santa will bring you all that you wish for....
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The NDIS held out hope and promise to people with a disability, the opportunity to exercise choice and control and was heralded as the answer to the prayers of our most disadvantaged and vulnerable citizens....
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6 years ago NOVA was amongst the lower performing providers in Sydney, at least as measured through the Star's,
Regular readers will be aware of my unhappiness with things that I think are important to people with disability - stuff like, wages earned, hours worked etc....
Best Show on TV Morning All
Sorry you need to cut and paste: http://www.sbs.com.au/ondemand/video/802326595536/focus-on-ability-film-festival-2016
Best show on TV - bar none and, if you want to skip my bit I get off at 3:10 and you can get straight to some of the truly terrific films from this year's "Focusonability" short film festival....
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NOVA needs you - come and join us
NOVA needs You!!
Wednesday 2nd November
Short notice (so really appreciate sharing) and we are holding an information session for potential new workers in a variety of roles within NOVA....
Yet again! Somewhere there is a definition of lunacy that runs along the lines of 'lunacy is when you do something the same way and expect a different result'
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What an exciting time to be working in Disability Employment Services!
Demand exceeds supply (we are advertising for job seekers) and more and more smart business owners are seeing the value of people with disability as a routine part of their hiring decisions and processes....