What makes for successful placement for employers, workers and disability employment service providers
Art or Science?
Many, sometimes including program designers think that successfully employing a person with disability is the same as the process for people who dont have a disability plus some incentive(s) and if that doesnt work out then upping the incentives will solve the problem.
Sadly (for employers and people with disability) this is flawed thinking and represents a fundamental misunderstanding of the barriers faced by people with disability when it comes to acquiring and maintaining employment. In consequence, when the incentive/subsidy runs out the person is not generating sufficient profit to retain employment and their work is lost.
The solution to this defeat is often to repeat the process rather than look at the underlying needs of the parties as a means of finding suitable fit within an employers business.
While I might view disability as a construct theres no doubt that the fact of impairment imposes limitations - people who have a disability cant do everything, the blind are lousy pilots! But this doesnt mean they cant do anything. What it means is that service providers need to determine skills as well as aspirations then identify limitations and match their possible impact in seeking a role that matches these.
When aspiration, ability and opportunity cross paths, successful long term employment becomes possible.
Over the years a term that I think was originally specific to the disability industry, reverse marketing has come to mean far less than its original intent - today reverse marketing consists of pulling a clients file from a cabinet filled with similar people and phoning employers with the goal of sending a candidate for interview and possible hire.
This was not the original intent. Applied to people with disability, and lacking substantial additional knowledge, staff send keen candidates who are doomed to fail in very large numbers.
This is most unfortunate because the process of failure is more damaging for members of disadvantaged minorities than the same experience for members of more powerful groups - there are generally less support structures in place to maintain the morale and motivation of people with disability.
Failure by service staff to understand both capacity and barriers for job seekers may lead to scapegoating - blaming the person with disability for lacking application, will, or some other quality when the facts are an employment match that resembles a square peg and a round hole
Such an approach is also bad for the goodwill of employers who give themselves a pat on the back for adopting inclusive hiring strategies only to find they have a person unable to complete tasks associated with their role.
The art of successful placement comes with the knowledge that there are some foundations essential for success that include more information about a job seeker than simply their Centrelink number.
Frequently NOVAs job seekers are young and have limited exposure to the workplace - a simple question like, what would you like to do? is predicated on a belief that the person has sufficient experience to make an informed choice - thats not always so and preferences may need to be validated.
The consequence of any barriers also need to be understood - cant work in a noisy workplace, prefer to start later in the day, unable to work unless workplace is accessible by public transport may be essential elements rather than just a preference.
Long term success comes through a thorough knowledge of the candidate and the creation of support structures that enable the worker to perform at a commercially viable level. The story we tell to employers should not be, heres a discount or do the right thing but rather, here is a person who is fitted to the role you offer and will return a commercial rate on your investment - valuable team members rather than objects of pity.
Matching keen candidates who have a disability with business opportunities likely to last into long term workforce participation is both art and science,
Employers will understand if a role needs some modification, they will accept a settling in period but ultimately demand a return.
905 people met these criteria in 2015, we are determined to improve on that number in 2016.
Would you like a face-to-face meeting with Martin via Skype? Click the button below to make an appointment
Subscribe to this Blog - blog.novaemployment.com.au Copy the link above and paste it into your favourite Reader to subscribe to an RSS feed of this blog. To watch a short video explanation of RSS and how it helps you save time reading the web click here
Your Comments There are currently no comments on this article
Previous Posts
Best Ever II
Following from last post:
NOVA Employment has operated for 30 years. Comparing all results from previous years, February 2020 has been our most successful to date - Following on from January that's 2 in a row and every indication March will also be a record breaker....
Best Ever
NOVA Employment posted another 'best ever' result for the first month of 2020.
Despite the most dreadful natural disasters and with many businesses closed for the holidays, the NOVA team delivered more new workers than in any previous January results, beating past 5 years average by 25% and previous (2017) 'best ever' numbers by 5%....
Depressing cracked record!
A good friend will occasionally pull me up with the reminder that I have a tendency to rant, 'rave on slop jaw' if I remember correctly....
Big Win! Saturday night saw a big win for the NOVA team and for people with disability when our Podcast partners NOVA Entertainment- no relationship other than mates - received the following:
BEST ORIGINAL PODCAST - BRANDED
Focus On Ability; Nova Employment & the Nova Entertainment Podcast Team , NOVA Entertainment
BEST ORIGINAL PODCAST - UNBRANDED
Hamish & Andy; Hamish Blake & Andy Lee, PodcastOne Australi
Taken from the web: https://www....
Good Result!
Received the following yesterday morning:
Hi Nova, just wanted to give my feedback in regards to my mother getting a job through you guys and the amazing impact it has had!! The job that mum has received has changed her outlook on everything! She is now much more confident in her self and her abilities....
Welfare Benefits and Health
It is said that power corrupts, but actually it's truer that power attracts the corruptible. The sane are usually attracted by other things than power: David Brin
DES providers don't need nor should they have been given the authority to suspend welfare benefits (see above)....
Disgusting!
Disgusting!: https://probonoaustralia.com.au/news/2019/07/ndis-data-drop-reveals-severe-employment-gaps/
I have spoken previously on, to quote former President Bush, 'the soft bigotry of low expectations' - if you are a member of a marginalised group the public don't expect much and are surprised when anything much is achieved!
I've been in this game for more than 30 years and have been privileged to see literally thousands of terrific men and women leave NOVA To gain (and retain) great jobs....
Goodness me!
Goodness me!
Read this article: https://www.smh.com.au/national/no-lights-no-linen-how-alex-survived-for-six-years-on-newstart-20190717-p5284q....
Changing Attitudes
One of the hardest things to do is change a person's attitude - if they are favourably disposed to you, all's well and good - if someone holds a contrary view it's an uphill battle to change a mindset....
Retention Retention, Retention!
Just when you thought things couldn't get any better, something comes along that causes you to stop and to reconsider the way your business is conducted....
Properly Caring
Much is made about the easy life enjoyed by people on welfare - we've all seen the 'news' items that show flagrant abuse of the system with welfare recipients engaged in employment or other activities that conflict with the obligation to inform Centrelink of change in status or simply as a means of defrauding the Commonwealth....
2 Things
2 Things:
First:
About the middle of February I wrote: i. "NOVA Needs You!
We are presently engaged in a very significant recruitment drive and are particularly keen to hear from folk with disability and/or sales experience to join our team of Employment Consultants - THIS IS NOT AN EASY JOB - you need to be resilient, self sacrificing and have stacks of smarts and even then we only take the best....
We're struggling!
NOVA Needs You!
We are presently engaged in a very significant recruitment drive and are particularly keen to hear from folk with disability and/or sales experience to join our team of Employment Consultants - THIS IS NOT AN EASY JOB - you need to be resilient, self sacrificing and have stacks of smarts and even then we only take the best....
Extraordinary Results
When Government Star Ratings seem designed to celebrate the ordinary, it is a pleasure to be able to share a terrific piece of selfless effort on behalf of others....
Whats wrong with Employment Services II? What's wrong with Employment Services II
My mum used to frequently admonish my brothers and I with the words, 'if at first you don't succeed, try, try again'....
Whats wrong with Employment Services? There's rumours of a shake-up in the Job Active program - word is, the program isn't making a real difference and employers don't like it!
There's plenty of evidence to suggest that, despite the best intent of Government and funding body, the Disability Employment Service (DES) is similarly in the doldrums....
I need you! Comrades
NOVA needs you - we are very keen to enlist new members of our organisation.
Here's what you need: the patience of Job, the strength of the Hulk, the wisdom of Solomon and a selfless devotion caring for the needs of others worthy of Mother Teresa....
Tragic Loss People with Disability lost a true champion last Wednesday with the unexpected passing of a truly great man, the Chief Executive Officer of Inclusion Australia and a dear friend Mr Paul Cain....
Fair Warning
I'm giving fair warning of my intention to expose examples of the current DES-ESS contract's exploitation.
I have written to the Commonwealth expressing my concerns about clear manipulation of the present contract....
Fundamentals
The new contract for Disability Employment Services (DES) will not bring performance improvement.
Government will scratch it's head, blame the economy, blame people with disability, talk about educating employers and spend money on consultations before coming to the conclusion that people with disability must meet more stringent 'mutual obligations'....
Subscribe to this Blog