“Prior to implementing these proposals, the Department undertook extensive industry consultation...”
Excellent; and a collaborative approach is generally best.
However, something that seems to have disappeared over the past decade or so is the genuine involvement of service recipients – the folk that are on the pointy end of programs like NOVA.
Each week I would speak with many job seekers and the general impression I get from those discussions is people with disability want a job they enjoy, work that challenges them, a role allows for career development. These things are generally described as being full time, certainly at award wage and in conditions identical to those of people who do not have a disability.
Surely it is people with disability that should decide the type nature and aims of the programs that are designed to support them?
In times past, performance indicators (shaped by people with disability) included stuff like; not counting employment as having started until any subsidy had finished, a minimum of 15 hours employment per week and incentives and rewards for full time employment.
Service users could choose their provider, register with multiple providers, be in a sheltered workshop and registered with an open employment service, be at school (but wishing to leave if a full time job became available and so on.
Key Performance Indicators decided by people with a disability and in their interests.
The clock rolls on.
Can you be in ‘employment’ and have your wage entirely paid for by a service provider?
Yes, I’m reliably told employers are presently being offered a contract that subsidies wages for a period of 30 weeks (this time period meets the funding bodies KPI – 26 weeks – and escapes the ‘contrived employment’ check).
Are short hour positions common?
Are they what! Casual and limited (all you have to achieve for many job seekers is 8 hours employment to get similar rewards as full time work) hour employment abound.
Can service users choose?
Maybe, if they dance around, rant and rave and generally make themselves difficult – the majority are led wherever they may be taken.
People in receipt of the Disability Support Pension are generally disenfranchised, voiceless and ill informed of their options. That’s not their fault and they shouldn’t be disempowered. There is a general lack of understanding of the fragility of their position and the availability of advice is limited.
This needs to change and KPI’s for disability employment services aligned with consumer wishes not meaningless numerical targets – ‘participation’ may be high but if that’s so good how come only a few thousand people actually escape the poverty of welfare each year? How come Australia languishes so low in comparison to other economies when it comes to participation and income?
It wasn’t always this way.
It doesn’t have to be this way.
We can again be the best.
We need meaningful measurements of ‘Stardom’ based on job retention, wages earned and hours of participation.
Frankly; stuff ‘industry consultation’ – why ask those with vested interest?
Time to talk to consumers.
Change can only come from the ground up – it’s time for consumers to regain their central role in the identification of best practice and the design and conduct of services supposedly acting to their benefit.
More to come!
Would you like a face-to-face meeting with Martin via Skype? Click the button below to make an appointment
Subscribe to this Blog - blog.novaemployment.com.au Copy the link above and paste it into your favourite Reader to subscribe to an RSS feed of this blog. To watch a short video explanation of RSS and how it helps you save time reading the web click here
Your Comments There are currently no comments on this article
Benchmarks To access NOVA Employment or any Disability Employment Service (DES), almost everyone is required to be assessed by the Services Australia Services (Centrelink) to determine their "Benchmark" hours: Benchmark hours are the pay point for service providers; being the minimum working hours required for the DES provider to bill the Government and the assessed maximum hours a person is deemed capable of working with DES support....
International Day of People with a Disability
International Day of People with a Disability
It's IDPwD and we have a 1 hour 'special' screening on SBS from 4.30 this afternoon.
Our Ryan Goodwin has done a great job of selecting some of the great entries from NOVA's 'Focusonability' short film festival - we love the Festival and hope that you'll love these films, gathered from around the world....
2020 - the first half When the going gets tough, the tough get going
Good! - Now they've left us, let's look at reality - when the going gets tough, many people suffer and dis-proportionally, people with disability suffer more....
Countdown Clock II
What's the countdown clock all about?
It's our closing time and a countdown to the end of a truly remarkable month of extraordinary effort by my staff....
Countdown Clock Regular viewers will have noticed a countdown clock ticking away (above)
What's that all about?
Can't say - you have to wait till 4.30pm (a little earlier for staff)
Just the best 3 One thing we all love is a winner which is why there's a smile on my face it will be pretty hard to shift.
There's a nightmare pandemic sweeping the world (carried off my mum), the economy has tanked in a never before seen disaster that's left more than a million Aussies unemployed and the only news seems to be bad news....
More than Money!
If asked, most of us would say we went to work for the money, to pay our bills or support our family.
All true, and yet work means so much more:
Prior to finding a job with NOVA employment Glenn* struggled to keep jobs for more than a few months and was generally working as a dishwasher in restaurants which he found to be quite unsatisfying work....
Life Changers II
How are you in the mornings (or evenings, or nights)? NOVA is an 'old school' Disability Employment Service - we find work in the general community with identical pay and conditions as those enjoyed by people who dont have a disability....
Life Changers Required! Received yesterday:
I was unemployed for 24 years because of my disability. I was looking for a job for the last 2 and half years. With the help of (NOVA Staff) I found suitable job and working in the law company for last one year....
Don't know about you but I have felt pretty bruised from all the horrible stuff brought upon us by this damn virus - seeing so many folk losing their jobs is particularly awful and the uncertainty generated for everyone, particularly for workers who have a disability is dreadful to see....
Best Ever II
Following from last post:
NOVA Employment has operated for 30 years. Comparing all results from previous years, February 2020 has been our most successful to date - Following on from January that's 2 in a row and every indication March will also be a record breaker....
NOVA Employment posted another 'best ever' result for the first month of 2020.
Despite the most dreadful natural disasters and with many businesses closed for the holidays, the NOVA team delivered more new workers than in any previous January results, beating past 5 years average by 25% and previous (2017) 'best ever' numbers by 5%....
Depressing cracked record!
A good friend will occasionally pull me up with the reminder that I have a tendency to rant, 'rave on slop jaw' if I remember correctly....
Big Win! Saturday night saw a big win for the NOVA team and for people with disability when our Podcast partners NOVA Entertainment- no relationship other than mates - received the following:
BEST ORIGINAL PODCAST - BRANDED
Focus On Ability; Nova Employment & the Nova Entertainment Podcast Team , NOVA Entertainment
BEST ORIGINAL PODCAST - UNBRANDED
Hamish & Andy; Hamish Blake & Andy Lee, PodcastOne Australi
Taken from the web: https://www....
Received the following yesterday morning:
Hi Nova, just wanted to give my feedback in regards to my mother getting a job through you guys and the amazing impact it has had!! The job that mum has received has changed her outlook on everything! She is now much more confident in her self and her abilities....
Welfare Benefits and Health
It is said that power corrupts, but actually it's truer that power attracts the corruptible. The sane are usually attracted by other things than power: David Brin
DES providers don't need nor should they have been given the authority to suspend welfare benefits (see above)....
I have spoken previously on, to quote former President Bush, 'the soft bigotry of low expectations' - if you are a member of a marginalised group the public don't expect much and are surprised when anything much is achieved!
I've been in this game for more than 30 years and have been privileged to see literally thousands of terrific men and women leave NOVA To gain (and retain) great jobs....
Read this article: https://www.smh.com.au/national/no-lights-no-linen-how-alex-survived-for-six-years-on-newstart-20190717-p5284q....
One of the hardest things to do is change a person's attitude - if they are favourably disposed to you, all's well and good - if someone holds a contrary view it's an uphill battle to change a mindset....
Retention Retention, Retention!
Just when you thought things couldn't get any better, something comes along that causes you to stop and to reconsider the way your business is conducted....