The silence from my colleagues on the reallocation of DES-ESS business is damning.
Fear, indifference or greed?
Not sure but, seeing as I haven't ground my axe on this topic for a while and with some excellent colleagues having lost all or part of their share of business it must be time to beat keyboard.
Here's the deal; on a regular basis 'government' takes to Australian Disability Employment Services with a mantra of 'high-performing' and 'low-performing' as measured against a mystical but I am informed infallible measure of quality, the Star Ratings' - 'Low performing' providers (those swine!) are consigned to oblivion and their business given to 'high-performing' providers (in the interests of transparency NOVA is one of these).
I have repeatedly raised concerns with the process for many reasons but here's the synopsis:
1. People with disability have sufficient smarts to make their own choices about the service they wish to attend and freedom of choice should enable them to receive assistance form a provider they have selected on the basis of their own needs and preferences.
2. The doublespeak about 'better management' isn't born out be historical performance which has either worsened or at best remained stable.
3. The 'Star Ratings' drive providers into a race to the bottom when it comes to service quality toward, nonsensically rewarding quantity over quality - simple example 1x40hrs employment is beaten by 2 x 8hr employment (this is nuts!), there are others.
4. Lost opportunity costs - removing a service provider disrupts the employment prospects of the transferring job seekers and those the receiving provider cares for - no winners!
& so on it goes.....
There's a review of employment services and talk of the failed DES system.
Australian Disability Employment Services are not failing because of a lack of commitment, they are not failing because of poor economic factors or prejudice by employers.
Australian DES is failing systemically - classis example from today: Job seeker approaches NOVA, long term unemployed, over 60, previous stroke other health conditions and just by chance we have the ideal position.
Can this poor sod register with NOVA?
Nope! An arbitrary boundary is drawn from which we may accept referrals and clients and this chap is outside same.
He pleads his case - nope!
We plead his case - nope!
He remains unemployed.
Let's put some faith in the ability of people with disability - let them register with as many agencies as they wish - don't pay services for registration.
Pay for hours gained not minimums but maximum reward for maximum participation.
Pay at post subsidy milestones, not 100% funded minimum hour nonsense.
Every service provider chips in 5% of turnover for general promotion to employers.
Get real about Government promises to employ people with disability.
Meanwhile, to those excellent, committed, skilled and dedicated colleagues forced out of the work they love by an incompetent system, my apologies for not being able to do more - you will be truly missed.
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New Contract but no change!
New Contract but no change!
Today marks the first day of a new Disability Employment Service (DES) contract.
There are new players and new rules....
'It's nice to be busy' and 'busy is better than idle' and all of my mum's other sayings about work being good for you, and all of them said; we're drowning!
The administrative burden of a new Disability Employment Service contract (starts July 1st) and the mountains of paperwork required for an NDIS dollar (approximately 10X that of the former TTW program) has seen us add 3 extra staff to the admin team and we are still receiving a large volume of enquiries that are causing us some time delay in getting back to folk....
Podcasts I've been learning all about Podcasts (I suspect that this may be a long road!)
However, getting paid to be inspired is not the worst way to spend a Monday afternoon and that is just how my day has gone....
I am truly fortunate to work with the very best people in this great nation and we are truly lucky to be part of the best short film festival this side of anywhere!
"Focusonability" voting starts today and there is an even larger number of films (287) than last year....
On the money Sometime over the next week a new Disability Employment Service contract will be announced.
We are moving into a new world of greater consumer choice and greater mobility of job seekers....
Making a tough job tougher!
Making a tough job tougher
It isnt easy to get a decent job and its harder to do so if you have a disability.
NOVA employs around 190 people, an effective and experienced team who are able to draw upon a staff of highly skilled trainers and a support program honed over almost 30 years and tens of thousands of participants....
Your Work There was never any doubt in my mind that I would work. My dad told me I would work and there wasn't ever a suggestion that my future held an alternative option....
Not so bad! Taken from: Today's Guardian at 4.09pm Tuesday 7th November 2017:
In a world full of discouragement there’s always a space for good news....
The NDIS mantra is 'choice and control'
To be valuable, choice needs to be informed.
Average Sydney Disability Employment Services placement rates are 34....
It's voting time at "Focusonability" - with a record number of films entered, a tremendous effort by more than 100 High Schools and 19 countries competing in the International section it was always going to be a hard job to pick a winner....
Choice & Control
The NDIS slogans around choice and control demonstrate the importance of consumer involvement in both the choice and control of supports they need.
However, in order to be valuable, choice needs to be informed by accurate data such is this: http://www....
Last week (14-16) it was my privilege to attend the 1st World Supported Employment Conference in Belfast, Northern Ireland.
"Employment for All - A Global Perspective" brought workers from around the globe (primarily Europe) to discuss best practice in supported employment....
Quality and the Stars Quality and the Stars
There have probably been few people more openly critical of the Disability Employment Service (DES) Star Ratings than me.
The Stars, ranging from 1 to 5 are supposed to give some insight into whether a service is a poor or high performing program....
Attended the Disability Employment Australia (DEA) forum in Canberra. THis is a regular get together that offers disability employment services tha chance to be kept up to date from our funding body and also listed to expert speakers on topics associated with the goal of seeing as many people as possible find and keep suitable employment....
NOVAs greatest asset is its staff. I suspect you would struggle to find the CEO of any organisation state their staff are not vital and at the core of business reputation and results....
A corner turned?
We are presently holding events to promote employment for people with disability - nor surprise there, that's our job.
What has been a surprise is the willingness of employers to come along and listen and more importantly, to consider adopting inclusive employment practices across their organisations....
Say No to Quotas!
The pernicious idea that 'quota's' might be the solution for disability employment continue:
Faced with the daunting task of improving the number of employment outcomes with out sacrificing the quality of service delivered to people with disability how have we fared (sort of Year in Review II)?
The number of placements made has seriously improved - up 31% in 2015 and a further 14% in 2016, NOVA operates at at rate of placement better than 150% over 2014!
Whats really exciting is that this has been achieved without compromising on the level of disability that can be supported by NOVA's teams (if anything this has risen)....
Famous last words!
O.K. - sorry that you need to cut and paste: http://www.smh.com.au/business/workplace-relations/100-million-payday-for-1anhour-staff-with-disabilities-20161216-gtcius....
Not sure if this will be my last blog post for 2016 but just in case, a quick look back at 2016:
Best ever year for total number of placements
Best ever year for long term employment outcomes
Best ever year for Apprenticeships and Traineeships
Best ever year for Transition to Work outcomes
Best ever year for media coverage
Best ever year for 'Focusonability'
Best ever year for Transition to Work (TTW)
How about 2017?
Looking good, so stay in touch and have a terrific holiday, be safe and hopefully Santa will bring you all that you wish for....